Overview of channel limitations

In the table below, you can find an overview of some of the limitations each channel has:

  Codemonkey Widget Facebook (FB) Messenger  Zendesk (ZD) Microsoft Azure Channels
Suggested Replies

Supported

Supports up to 11 suggested replies

Supports SR up to 20 characters

Supports up to 11 suggested replies

Supports SR up to 20 characters

Supports up to 11 suggested replies

Supported

Markdown Supported Only supported from desktop Not supported Supported
Sharing location Not supported Not supported as of December 10th, 2019 Not supported Not supported
Media Supported Supported As URLs Supported
Persistent Menu Supported Supports up to three menu items Not supported Not supported
Ability to remember a user

Supported and controlled through Session Expiry 

A full overview of widget functionality can be seen here

Supported  Supported Supported
Broadcasting Not supported Supported Not supported Not supported
Autoload bot Supported Not supported Not supported Not supported
Generic Cards Supported Supported Supported

Supported
Skype Specific
Teams Specific

Dynamic Cards Supported Supported Supported

Supported
Skype Specific
Teams Specific

 

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